Dressup has built in buyer protection from the moment you log in.
- Our system is operating on a well-established and secure platform, where all private information submitted is managed and tested regularly to ensure all procedures are complaint with up to date data protection rules and regulations.
- We use Stripe to manage and process payments, a world renowned payments processing company.
- On registering, a seller must submit an official identification in order to set up an account.
- We use a processing time feature so that a buyer can be clear on how long it will take before an item will be shipped. Transparency is key.
- All orders are processed through registered post and can be tracked in app straight through to delivery.
- If an order is not accepted by the seller within 24 hours of a purchase, the sale will be cancelled and no payment taken from the buyer’s card, so there is no delay or confusion as to the status of the order.
- We have an active support team ready to help with any issues requiring further attention or mediation.