You will need to purchase a reclaim bag and contact our helpdesk to notify of the reclaim. Once the reclaim bag is purchased, your request will be processed.
Go to Consign Closet,
Select a Reclaim Bag (S, M)
Proceed to Checkout to purchase, standard shipping rates apply. Please note that if you do not select the correct size bag for your item the support team will contact you to refund and arrange the correct size bag.
Then go to Settings/Help/Contact Us and let us know that you have purchased a reclaim bag and which items you would like returned
Our team will then organise the request to complete the process with 5-10 business days.