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Dressup Market

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  • How long will my listing stay active?

    We list an item for 90 days and will remove and dispose or recycle thereafter. Dressup may at its own discretion decide to list an item for longer, however the reclaim process must be done within t...

  • How do you select your default card or address?

    You may add multiple cards and addresses to your Buy Method and Address Book. To select the card or address you would like to use/ set as default, simply press and hold or swipe to the left on the ...

  • What is the processing time?

    The processing time is entered by the seller upon listing and refers to the length of time between an order being made and when it is shipped. The feature has been developed to provide greater tran...

  • How do I list an item for sale on Dressup?

    Listing an item to sell is quick and easy: Click the ‘My Closet’ tab Tap the + icon on the top right hand corner Add pictures of your item Add item details e.g. size, colour, and condition Click t...

  • Photography Tutorial

    Remember : Your picture is your Sales Pitch! As people scroll through their feed, a well taken picture with a descriptive caption goes a long way. You don’t need fancy lighting or equipment to do t...

  • How can I search only manufacturing size?

    To search for manufacturing size only simply filter by manufacturing size when searching for items and deselect MMM*. *Match My Measurements helps users to search for clothing that fits, first time...

  • I’ve made a sale, when do I receive payment?

    Payment will be transferred to the seller’s Stripe account immediately when the seller selects the ‘Accept’ option on the order notification. The seller must then ensure the sale is processed ASAP ...

  • How do I register as a seller?

    To register for the first time as a seller; 1. Click on the (+) add listing tab on the top right hand corner of 'My Closet' to begin the seller verification process or 2. Go to Settings/Seller Veri...

  • I have just received an order, what do I do next?

    You made a sale…congratulations! Once you receive a notification of an order being received, you must choose to ‘Accept’ or ‘Reject’. If you are happy that your item is as described and ready to pr...

  • The App is not working properly, what do I do?

    If you are experiencing technical issues with the Dressup app, we suggest deleting the app from your device and downloading it again from the Apple App or Google Play store. Not to worry- you will ...